COOKIES POLICY
Mosaique
- INTRODUCTION
This Cookie Policy is an integral part of the legal framework governing the online presence of Mosaique, accessible at itsmosaique.nl (“Website”). Mosaique, a distinguished clothing brand, is committed to ensuring transparency and compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws, in the management of cookies and similar technologies on our Website.
The purpose of this Cookie Policy is to inform you, the user, about the use of cookies and similar technologies that are implemented on our Website. These technologies play a crucial role in enhancing user experience, ensuring efficient website navigation, and offering personalized content relevant to the struggles and triumphs that our brand represents and celebrates.
It is crucial for users to understand that by accessing and using our Website, you agree to the use of cookies in accordance with this policy. However, we also respect your right to privacy and provide options for managing and disabling cookies, which are detailed later in this policy. Our commitment to your privacy and adherence to legal requirements is unwavering, and we ensure that our practices are regularly updated to remain compliant with evolving laws and regulations.
- WHAT ARE COOKIES?
2.1 Definition and Function
Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. These files are designed to hold a modest amount of data specific to you and the website, allowing the website to recognize your device on subsequent visits.
2.2 Categories of Information
Typically, cookies contain information about your preferences, settings, and usage patterns. This information may include, but is not limited to, your language preferences, login details, and information related to how you interact with the website, such as pages viewed and links clicked.
2.3 Distinction from Other Technologies
While often used in conjunction with other tracking technologies like web beacons (also known as pixel tags or clear GIFs), cookies are distinct in their operation. Web beacons are tiny graphics files that contain a unique identifier enabling the monitoring of user activity on a website, often used alongside cookies.
2.4 Importance in Website Functionality
Cookies are a critical component in facilitating a seamless online experience. They help in remembering user preferences, authenticating users, and ensuring the security of user data. Furthermore, they are instrumental in gathering analytical data that aids in the improvement of website performance and user experience.
- TYPES OF COOKIES USED
3.1 Session Cookies
Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the site. These cookies are essential for the functionality of itsmosaique.nl, as they ensure that any information you input or route through the website is remembered during your session. They play a critical role in maintaining the security of your session and enhancing the user experience.
3.2 Persistent Cookies
Persistent cookies remain on your device for a pre-defined period, even after you leave the website. These cookies are used to remember your preferences and actions over time. For itsmosaique.nl, persistent cookies help us understand user behavior and preferences, which assists in personalizing your subsequent visits and improving the overall user experience.
3.3 First-Party Cookies
First-party cookies are set directly by itsmosaique.nl and are used to recognize you when you return to our site. They enable us to collect analytics data, remember language settings, and perform other functions that provide a smooth, efficient, and personalized experience on our website.
3.4 Third-Party Cookies
Third-party cookies are set by domains other than itsmosaique.nl. These cookies are often used for advertising and marketing purposes. However, it is important to note that itsmosaique.nl exercises caution and discretion in the use of third-party cookies, ensuring compliance with GDPR and safeguarding user privacy.
3.5 Strictly Necessary Cookies
These cookies are essential for the operation of our website. They include, for instance, cookies that enable you to log into secure areas of our site. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
3.6 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages visitors go to most often and if they receive error messages from web pages. All information these cookies collect is aggregated and therefore anonymous.
3.7 Functionality Cookies
These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
- PURPOSE OF COOKIES
4.1 Enhancement of User Experience
The primary purpose of using cookies on itsmosaique.nl is to enhance and personalize your user experience. Cookies enable our website to remember your preferences, assist in navigating between pages efficiently, and ensure the overall functionality of the website.
4.2 Security
Cookies play a crucial role in security measures. They help in authenticating users, preventing fraudulent use of login credentials, and protecting user data from unauthorized parties.
4.3 Analytics and Performance Improvement
We utilize cookies to gather analytical data about the usage patterns and performance of our website. This data is vital in understanding how users interact with itsmosaique.nl, leading to continuous improvement in content, navigation, and overall service delivery.
4.4 Advertising and Marketing
Cookies are used to gather insights about your preferences and interests based on your browsing history on our website. This information allows us to present you with more relevant advertisements and marketing communications, enhancing your shopping experience with Mosaique.
4.5 Compliance and Preferences
Cookies help in storing your preferences regarding cookie usage, ensuring that your choices are respected each time you visit our website. They are also instrumental in helping us comply with legal requirements, such as obtaining consent for certain types of cookies.
4.6 User Insights
By analyzing cookie data, we gain valuable insights into user behavior and preferences. This information is integral to our efforts in designing and offering products that resonate with the struggles and triumphs that Mosaique represents, thereby fostering a deeper connection with our customers.
- MANAGING AND DISABLING COOKIES
5.1 User Control Over Cookies
Users visiting itsmosaique.nl have the option to manage and control the use of cookies. This can be accomplished through browser settings, where you can adjust your preferences regarding the acceptance, rejection, and deletion of cookies. It is important to note that the method to adjust these settings varies by browser, and users should refer to their browser’s help section for detailed instructions.
5.2 Impact of Disabling Cookies
While users have the right to disable cookies, it is crucial to understand that doing so may impact the functionality of the website. Disabling cookies may result in the loss of certain functionalities, a less personalized experience, and the inability to fully utilize all features and services offered on itsmosaique.nl.
5.3 Cookie Consent Withdrawal
Upon your first visit to our website, you will be presented with a cookie consent banner, where you can choose to accept or reject the use of certain types of cookies. Should you wish to withdraw your consent at any later time, you can do so by adjusting your browser settings. Additionally, we provide a link on our website where you can modify your cookie preferences.
5.4 Guidance and Assistance
For users who need assistance in managing their cookie preferences, itsmosaique.nl provides a dedicated section with detailed instructions and links to external resources. This guidance is designed to help you make informed choices about cookie management in line with your privacy preferences.
5.5 Regular Review of Cookie Preferences
We encourage users to regularly review their cookie settings to ensure that their preferences are up-to-date. This is particularly important as we continuously update and improve our website functionalities, which may result in the use of new types of cookies.
- THIRD-PARTY COOKIES
6.1 Definition and Use
Third-party cookies are created by domains other than itsmosaique.nl. These cookies are typically used for advertising and analytics purposes. On our website, third-party cookies are used to provide enriched user experiences, such as personalized advertising, and to gather insights into user behavior through analytics.
6.2 Partners and Providers
We partner with reputable third-party service providers who may set cookies on your device when you visit itsmosaique.nl. These partners are carefully selected to ensure compliance with GDPR and other privacy regulations. They may include advertising networks, social media platforms, and analytics service providers.
6.3 User Consent and Control
For third-party cookies, particularly those used for advertising and non-essential services, we obtain explicit user consent through our cookie consent banner. Users have the option to accept or reject these cookies, and this choice can be modified at any time through the cookie settings on our website or through browser preferences.
6.4 Transparency and Disclosure
We maintain transparency about the third-party cookies used on our site. A detailed list of these cookies, including their purpose and the data they collect, is available for users to review. This list is regularly updated to reflect any changes in our third-party partnerships or the cookies they use.
6.5 Third-Party Privacy Policies
We advise users to review the privacy policies of our third-party partners to understand how they process data collected through cookies. While we ensure that our partners comply with relevant privacy laws, it is important for users to be aware of these policies as they govern the use of data by these third parties.
- CHANGES TO THE COOKIE POLICY
7.1 Policy Updates and Revisions
Mosaique reserves the right to amend this Cookie Policy at any time. Such changes may be necessary due to the evolution of our website’s features, changes in technology, legal requirements, or other reasons that impact our use of cookies and similar technologies.
7.2 Notification of Changes
When significant changes are made to this policy, users will be notified through our website. This notification may be in the form of a prominent notice on the website or, where applicable and in compliance with legal requirements, through direct communication with users.
7.3 Review of Policy Changes
Users are encouraged to periodically review this Cookie Policy to stay informed about how we are protecting their information and enhancing their experience on our website. The date of the most recent revisions will always be indicated at the bottom of this policy, allowing users to easily identify the latest version.
7.4 User Responsibility
It is the responsibility of the user to be aware of these changes. Continued use of the website after changes to the Cookie Policy have been made will imply acceptance of these changes. If users do not agree with the updated policy, they should adjust their cookie preferences or consider discontinuing the use of the itsmosaique.nl website.
7.5 Archiving Previous Versions
Previous versions of this Cookie Policy will be archived and made available upon request. This is to ensure transparency and provide users with the opportunity to review changes over time.
- CONTACT INFORMATION
8.1 Contact Details for Queries and Concerns
For any questions, comments, or concerns regarding this Cookie Policy or our use of cookies, users can contact Mosaique through the following:
Email: support@itsmosaique.nl
This email address is monitored regularly, and our team is committed to addressing your queries and concerns promptly and efficiently.
8.2 Data Protection Officer
Mosaique has appointed a Data Protection Officer (DPO) to oversee compliance with GDPR and other privacy regulations. Users can contact the DPO directly for more specific inquiries related to data protection and privacy:
Data Protection Officer: Ayoub Oubihi Email: info@itsmosaique.nl
8.3 Physical Address
Users can also reach out to us via traditional mail at the following address:
Mosaique Saturnusweg 52, 5632GP, Eindhoven
Please include a detailed description of your request or concern to facilitate a swift and accurate response.
8.4 Response Time
We are dedicated to responding to all inquiries and concerns within a reasonable timeframe. Our standard response time is within [number of days], but this may vary depending on the nature and complexity of the inquiry.
- COMPLIANCE WITH RELEVANT LAWS AND REGULATIONS
9.1 Adherence to GDPR
Mosaique is committed to full compliance with the General Data Protection Regulation (GDPR), a pivotal legal framework governing data protection and privacy in the European Union. This Cookie Policy, along with our broader data handling practices, is designed to align with the principles and obligations set forth in GDPR.
9.1.1 Principles of GDPR
In our use of cookies and similar technologies, we adhere to the key principles of GDPR, which include lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
9.1.2 Rights of Data Subjects
Under GDPR, users of itsmosaique.nl are granted specific rights concerning their personal data. These include the right to access, rectify, erase, restrict processing, object to processing, and the right to data portability. Our practices concerning cookies are structured to facilitate the exercise of these rights.
9.2 Compliance with ePrivacy Directive (Cookie Law)
Alongside GDPR, we comply with the ePrivacy Directive, often referred to as the “Cookie Law.” This directive specifically addresses the use of cookies and similar technologies, requiring prior informed consent from users before storing or accessing information on their devices.
9.3 Regular Audits and Assessments
To ensure ongoing compliance, Mosaique conducts regular audits and assessments of its cookie-related practices. This includes reviewing our cookie inventory, ensuring proper consent mechanisms are in place, and verifying that our third-party partners also adhere to relevant legal standards.
9.4 Updates in Response to Legal Changes
We recognize that privacy laws and regulations are subject to change. Mosaique is committed to continuously monitoring legal developments and amending our practices and policies accordingly. This proactive approach ensures that we remain compliant with the latest legal requirements.
9.5 Collaboration with Authorities
Mosaique maintains an open and cooperative relationship with data protection authorities and other regulatory bodies. We are committed to promptly addressing any inquiries or investigations from such authorities regarding our cookie use and data protection practices.